Infrastructure Monitoring Engineering and Management.
Experience a Resilient Infrastructure Posture with Expert-Guided Monitoring, Engineering and Management
Overview:
On-premesis, Hybrid or Cloud, Digital Assurance Advisors delivers end-to-end infrastructure monitoring,
engineering, and management services designed to keep your IT environment secure, resilient, and
performing at its best. As your trusted Managed Service Provider (MSP), we take responsibility of your
critical infrastructure so your team can focus on driving the business forward.
Our proactive monitoring ensures continuous visibility across servers, networks, cloud platforms,
and applications—detecting and resolving issues before they impact operations. Through expert
infrastructure engineering, we design, optimize, and modernize environments that are scalable,
high-availability, and aligned with your business goals.
From day-to-day management to strategic planning, we handle patching, performance tuning, capacity
planning, backups, and incident response with industry best practices and automation. Whether
on-premises, cloud, or hybrid, we provide the expertise, tools, and accountability needed to reduce
risk, improve uptime, and control costs.
With DAA’s MSP services, you gain a reliable infrastructure partner committed to operational excellence,
security, and continuous improvement.
Click here to contact us today for a no-cost, no-obligation initial consultation unique to your strategic Managed Infrastructure Program.
What Is a Managed Infrastructure Program?
An Managed Infrastructure Program refers to the structured set of services, processes, tools,
and governance that a Managed Service Provider (MSP) uses to operate, monitor, maintain,
and improve an organization’s IT infrastructure on an ongoing basis.
In simple terms: it’s how an MSP takes responsibility for keeping a client’s IT environment stable, secure, and performant.
A Managed Infrastructure Program typically covers:
o Core IT Systems• Servers (on-prem, cloud, hybrid)
• Networks (LAN, WAN, Wi-Fi, firewalls, VPNs)
• Storage and backups
• End-user devices (desktops, laptops, mobile devices)
o Cloud & Platforms
• Public cloud (AWS, Azure, GCP)
• Microsoft 365 / Google Workspace
• Virtualization (VMware, Hyper-V)
• Containers and platforms (where applicable)
o Monitoring & Alerting
• 24/7 system health monitoring
• Performance tracking (CPU, memory, disk, network)
• Automated alerts and escalation
o Maintenance & Patch Management
• OS and application patching
• Firmware and hardware lifecycle management
• Preventive maintenance
o Security Management
• Endpoint protection
• Firewall and network security
• Vulnerability management
• Backup, disaster recovery, and ransomware protection
o Incident & Problem Management
• Helpdesk and ticketing
• Root cause analysis and remediation
• SLA-driven response and resolution
o Configuration & Asset Management
• Standardized configurations
• Documentation (network diagrams, system inventories)
• Change management
o Capacity & Performance Management
• Resource utilization analysis
• Scaling recommendations
• Cost optimization (especially cloud)
o Governance & Reporting
• Compliance support (NIST CSF, PCI DSS, HIPAA, SOC 2, ISO, etc.)
• Regular performance and security reports
• KPI and SLA tracking
Service Delivery
o Structures and Tierso Monthly recurring services (MSP contracts)
o Defined service tiers (basic, standard, premium)
o Clearly documented SLAs and responsibilities
Business Value
• Reduce downtime We don’t just help you build the MIP plan. We help you run it.• Improve security posture The defined and continuously executed program closes security loopholes.
• Predict IT costs Costs are established via proactive planning to avoid reactive response generating overruns.
• Free internal teams to focus on strategy Internal teams can be redeployed to better service your clients.
• Gain access to specialized expertise Our team includes CCIE, CISSP, CGEIT, CIRISC, CISM, and SANS GIAC-certified professionals with tiered experience to best align with your needs.
Contact Digital Assurance Advisors to explore your Managed Infrastructure Program today. Click here to schedule your Free initial consultation.
Learn more about your Advisors who are ready to help you ...
Thomas Schleppenbach
Vatsal Shah
Jeff Silbaugh
Brian Kunick
Dave Woodward
